Hello I'm Jenn Scott
 

Portfolio

 
 

SMRTFUN

UX Design / Industrial Design / User Research

 

Shop Community Ed

Information Architecture & UX/UI Design

 

Ontology of Death & Remembrance Practices

information architecture / taxonomy & ontology development / Controlled vocabulary

 

Natural Disaster Preparedness

Content Development / UX Writing / Information Architecture

 
 

Curriculum Vitae

 
 

Relevant experience

  • Digital Marketing Manager, Community College of Allegheny County (2011-present)

    • Planned & executed large-scale web content migration, information architecture research & revisions for a complex higher education website

    • Drafted user research surveys & collaborated on focus groups; analyzed data & implemented website & social media updates based on user feedback

    • Developed & scheduled social media campaigns; created & maintained data-driven editorial calendars; managed community across multiple social media networks

  • Content Developer, Webkite (2011-2012)

    • Built 50+ complex product data websites for the sorting & ranking of consumer products and services based on user needs & preferences

    • Designed & tested personas, use-cases, and individual content categories; optimized auto-generated language for both SEO & user readability

    • Collaborated with developers & product managers to develop new tools and processes based on user feedback & analytics

Educational background

  • MS, Library & Information Science, Drexel University (2018)

    • Independent researcher, Drexel University Metadata Research Center

    • Relevant Coursework:

      • human-computer interaction;

      • research methodology;

      • content representation;

      • organization of data & information;

      • information visualization;

      • information users & services

  • Certificate, eCommerce, Community College of Allegheny County (2016)

  • BA, History, West Virginia Wesleyan College (2010)

 
 

Software

  • Axure

  • Adobe Creative Suite

  • Balsamiq

  • InVision

  • Justinmind

  • Lucidchart

  • Sketch

  • Tableau

Hard Skills

  • Content strategy & development

  • Copywriting & editing

  • Digital marketing

  • Functional knowledge of coding

  • HTML/CSS

  • Graphic / visual design

  • Research methodology

  • Wireframing / Low-res prototyping

Soft Skills

  • Communication, written & verbal

  • Curious

  • Diplomatic

  • Empathetic

  • Has librarian superpowers

  • Organized

  • Not a jerk

 

Honors & Awards

Teaching Experience

  • SEO for Starters, Community College of Allegheny County (2019)

  • The Absolute Beginners Guide to Twitter, Community College of Allegheny County (2014)

Professional affiliations

  • American Library Association, member

  • Pennsylvania Library Association, member